Privacy Policy

Last updated: August 24, 2025

1. Introduction

Welcome to Qunnet (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”). We are committed to protecting your privacy and ensuring the security of your personal information.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information and preferences
  • Booking history and preferences
  • Location data (when you grant permission)

2.2 Automatically Collected Information

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features used, time spent in app, user interactions)
  • Log data (IP address, access times, app crashes)
  • Cookies and similar technologies

2.3 Information from Third Parties

We may receive information about you from third-party services when you connect your accounts or use social login features.

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our Service
  • Processing bookings and transactions
  • Personalizing your experience
  • Communicating with you about your account and bookings
  • Sending promotional materials (with your consent)
  • Improving our Service and developing new features
  • Ensuring security and preventing fraud
  • Complying with legal obligations
  • Analytics and research purposes

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

With trusted third-party service providers who assist us in operating our Service, including payment processors, hosting providers, and analytics services.

4.2 Business Partners

With hotels, restaurants, and other venue partners to facilitate your bookings.

4.3 Legal Requirements

When required by law, regulation, legal process, or governmental request.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are subject to appropriate safeguards in accordance with applicable data protection laws.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we use include:

  • Firebase (Google) - Authentication and database services
  • Payment processors (Stripe, PayPal, etc.)
  • Analytics services (Google Analytics, etc.)
  • Push notification services

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Address: Lagos, Nigeria.

14. Consent

By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.